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Analytics

The Business Intelligence Center — executive KPIs down to per-domain detail.

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1 article in this category

Analytics sections

16 sections, each gated by the capability it measures and the permission needed to view it.

Executive — Business health, growth summary and headline KPIs

Customers — Acquisition, retention and audience distribution

Bots — Fleet activity, module usage and top bots

Channels — Per-platform performance (supported metrics only)

Inbox — Conversations, response time, AI vs human replies and takeovers

Commerce — Revenue, orders, products and payment gateways

Support — Tickets, response times and satisfaction

Marketing — Broadcast delivery, clicks and audience growth

Growth — Referrals, affiliates and commissions

Automation — Workflow runs, success rate and top workflows

AI — Token usage, providers, cost and budget

Developer — API calls, webhook deliveries and sandbox runs

Marketplace — Installed modules, usage and capability adoption

Finance — Subscription, module spend and refunds

Infrastructure — Webhook health, sandbox outcomes and errors

Reports — Build and export reports from your analytics