BotForge
CRM

One customer record. Every channel.

Every person who messages any bot on any platform appears once — tagged by platform identity, with one merged timeline of everything that happened.

CRM

One Customer Database. Every Channel.

No more separate spreadsheets per platform — one unified directory for every customer relationship.

One Customer Directory

Every person who messages any bot on any platform appears once, tagged by platform identity.

Tags, VIP & Notes

Segment customers with tags, flag VIPs, and keep private team notes on every profile.

Full Conversation History

Every message, order, ticket, and broadcast delivery in one merged timeline.

Commerce & Support Tabs

Orders and lifetime value, tickets and CSAT — shown only when that capability is active.

Growth & Affiliate Data

Referral codes, conversions, and affiliate earnings tied to the customer record.

Audit-Backed

Every tag, note, and block/unblock action is logged and visible on the profile's Audit tab.

Customer timeline

From first message to lifetime value

First Message
Profile Created
Tags & Notes
AI Memory
Analytics

See every customer in one place

No more separate spreadsheets per platform — one directory for every relationship.