Multi-Channel Automation Platform for Modern Businesses
Build, automate, sell, support, and grow across Telegram, Discord, WhatsApp, Instagram, Messenger and Website Chat — from one unified platform.
3
+1 this week
12
6 enabled
$8,420
+24%
Broadcast Performance
96% deliveredAI Support
One platform. Multi-channel, AI-native, enterprise-ready.
6
Live Channels
4
AI Providers
15
Connectors
15
Industry Templates
The Problem
Managing Telegram Bots Shouldn't Be This Hard
Stitching together a dozen single-purpose bots is slow, fragile, and impossible to scale.
The Traditional Way
- Too many separate bots
- Multiple dashboards
- No centralized analytics
- Difficult customer management
- No AI automation
- No referral system
With BotForge
- One bot, unlimited modules
- A single unified dashboard
- Centralized analytics
- One customer database
- Built-in AI automation
- Referrals & affiliates included
The Solution
One Platform. Unlimited Possibilities.
Every channel, every module, every customer — unified into one powerful, modular platform.
Getting Started
From Signup to Live in Minutes
The same path every workspace takes — no professional services required.
Channels
One Platform. 6 Live Channels.
Telegram, Discord, WhatsApp, Instagram, Messenger and Website Chat are live today — modules work across all of them automatically. Reddit is next.
Telegram
Connect via BotFather token — live in minutes
- Bot API
- Groups & Channels
- Inline Keyboards
- Webhooks
Discord
Connect via Discord Developer Portal credentials
- Slash Commands
- Server Management
- Role Modules
- Interactions
Connect via WhatsApp Cloud API (Meta Business)
- Cloud API
- Message Templates
- Quality Rating
- Webhooks
Connect via Instagram Messaging API (Meta Business)
- DM Automation
- Comment Moderation
- Story Replies
- Lead Capture
Messenger
Connect via Facebook Messenger Platform (Meta Business)
- Chatbot Flows
- Get Started & Greeting
- Quick Replies
- Handoff
Website Chat
Embed a live chat widget on your own website
- Embeddable Widget
- Realtime Delivery
- Allowed-Domain Guard
- AI Support
Subreddit automation — on the roadmap
- DM Automation
- Subreddit Bots
- Moderation
- Alerts
AI Layer
AI-Powered Customer Support 24/7
Switch between Claude, OpenAI, Groq, and Gemini. Trained on your knowledge base.
Why It's Different
Not a Keyword Bot. An AI Agent.
Traditional chatbots match keywords. BotForge's Agent Runtime actually reasons over your business.
Traditional Bot
- Fixed keyword/command rules
- No memory between messages
- Can't call your tools or APIs
- Breaks on anything unscripted
BotForge AI
- Knowledge base (RAG) grounded answers
- Per-customer conversation memory
- Tool-calling: search, tickets, workflows, connectors
- Escalates to a human when it's unsure
Automation
Visual Workflow Builder
Connect triggers, conditions, and actions across any channel with no-code automation.
Trigger
New Member Joined
Condition
From referral link?
Action
Send Welcome + Apply Reward
Trigger
Order Placed
Condition
Order value > $50?
Action
Notify Team + Apply Discount
Trigger
Support Ticket Opened
Condition
AI confidence < 80%?
Action
Escalate to Human Agent
100+ triggers and actions across all supported channels. Start building →
Marketplace
Install Bot Features Like Apps
One-click install, enable, configure, or remove. No code, no servers, no maintenance.
Community
Business
Marketing
AI
Creator
Booking
103+ modules across 13 categories — implemented modules install instantly, the rest are on the public roadmap.
AI Marketplace
Install AI, Not Just Modules
Agents, Prompt Packs, Knowledge Packs, Tools, Connectors, and Industry Templates install through the same marketplace as bot modules.
Prompt
Versioned system prompt — draft, publish, roll back.
Knowledge Source
Document, website, FAQ, or note — chunked, embedded and indexed for retrieval.
AI Agent
Configured assistant combining a prompt, knowledge sources, tools and escalation rules.
Tool
Permission-scoped action an agent may invoke (workflow, CRM, commerce, API, connector).
Connector
External API/OAuth/webhook integration an Agent's tools can call (see AI_CONNECTORS.md).
Industry Template
Curated bundle of an Agent + Knowledge + Prompt (and optional Connectors) for one vertical.
Industries
Built For Every Vertical
AI Studio ships with agent, knowledge, and prompt starting points for these industries — install and adapt to your business.
Restaurant
Reservations, menu Q&A, ordering and delivery status.
Hotel & Hospitality
Concierge, bookings, amenities and guest requests.
Healthcare
Appointment intake, triage FAQs and clinic support.
Education
Admissions, course info and student support.
Real Estate
Listing Q&A, viewing bookings and lead qualification.
Travel & Booking
Itinerary support, booking changes and travel FAQs.
Automotive
Dealership inventory Q&A, test-drive booking and service scheduling.
Legal
Intake screening, FAQs and consultation scheduling for law offices.
Insurance
Policy Q&A, claims intake and agent hand-off.
E-commerce & Retail
Order status, product Q&A and returns support.
HR & Recruitment
Candidate screening, interview scheduling and FAQs.
Customer Success
Onboarding, renewals and proactive support outreach.
Appointment Booking
General-purpose scheduling assistant for service businesses.
Internal Operations
Internal helpdesk, IT/HR requests and knowledge lookup.
Developer
Docs Q&A, issue triage and developer support.
Industry Templates
Ready-Made AI Agent Templates
Each template installs a pre-configured Agent, Knowledge Base, and Prompt for that vertical — adapt it to your business afterward.
Restaurant AI Agent
Reservations, menu Q&A, ordering and delivery status.
Hotel & Hospitality AI Agent
Concierge, bookings, amenities and guest requests.
Healthcare AI Agent
Appointment intake, triage FAQs and clinic support.
Customer Success AI Agent
Onboarding, renewals and proactive support outreach.
Appointment Booking AI Agent
General-purpose scheduling assistant for service businesses.
E-commerce & Retail AI Agent
Order status, product Q&A and returns support.
CRM
One Customer Database. Every Channel.
No more separate spreadsheets per platform — one unified directory for every customer relationship.
One Customer Directory
Every person who messages any bot on any platform appears once, tagged by platform identity.
Tags, VIP & Notes
Segment customers with tags, flag VIPs, and keep private team notes on every profile.
Full Conversation History
Every message, order, ticket, and broadcast delivery in one merged timeline.
Commerce & Support Tabs
Orders and lifetime value, tickets and CSAT — shown only when that capability is active.
Growth & Affiliate Data
Referral codes, conversions, and affiliate earnings tied to the customer record.
Audit-Backed
Every tag, note, and block/unblock action is logged and visible on the profile's Audit tab.
Commerce
Turn Telegram Into Your Store
A full storefront inside chat — browse, cart, checkout, and track orders.
🛍️ Orders
LivePro Membership
#1042
Sneakers — UK 9
#1041
E-book Bundle
#1040
Growth
Grow Faster With Referrals
Built-in viral loops and affiliate commissions turn customers into your sales team.
Analytics
Know Everything About Your Business
Every module reports into one real-time analytics system.
12,840
+8.2%
1,206
+12%
$48.2k
+24%
342
+31%
98k
+19%
6.4%
+1.1pt
14.7%
+3.2pt
1.2s
−0.4s
Operations Center
Know Before Your Customers Do
A real-time operations view of your entire bot fleet — built on the same signals your team already trusts.
Monitor Every Bot
Live health for every channel, queue, and AI provider — in plain language, not raw logs.
Catch Failures Early
Real signals only — database, webhook delivery, and token health, never a fabricated uptime number.
Queue & Webhook Health
See stuck jobs and failed deliveries before your customers notice anything is wrong.
AI Health
Provider errors and tool-call failures surfaced the moment they happen.
One-Click Recovery
Replay a failed webhook or requeue a stuck job directly from the incident view.
Audit-Backed Incidents
Every incident and recovery action is logged — nothing is inferred or estimated.
Enterprise
Govern a Fleet of Workspaces. As One Company.
Organizations, Departments, SSO/SCIM identity, Enterprise RBAC, and governed policies — layered above Workspace, never replacing it.
Organizations
One parent container for departments, identity, policies, and cross-workspace analytics.
Departments
Unlimited groupings that own workspaces and act as billing cost centers.
SSO
OIDC-family single sign-on with domain verification.
SCIM Provisioning
Automated user provisioning and de-provisioning from your identity provider.
Enterprise RBAC
10 organization roles, independent of workspace roles.
Governed Policies
12 policy keys, enforced or advisory, applied across every workspace in the organization.
White Label
Your Brand. Your Platform.
Agencies get a fully white-labeled version of BotForge — deploy it as your own product.
Custom Branding
Your logo, colors, and company name everywhere.
Custom Domains
Serve clients from your own domain with SSL.
Agency Platform
Manage unlimited client workspaces from one console.
Client Management
Assign roles, monitor usage, and bill clients directly.
Marketplace Control
Whitelist only the modules your clients can install.
White-Glove Support
Dedicated agency tier with priority SLA.
How white-labeling works
Developer Platform
Build, Ship & Earn
Extend BotForge with your own modules. Publish to the marketplace and keep 70% of revenue.
How a request flows through the platform
Module SDK
Build modules with our TypeScript SDK. Full API access, event hooks, and sandboxed execution.
Marketplace
Publish your modules to every BotForge workspace. Monetize through subscriptions, one-time sales, or revenue share.
70/30 Revenue Share
Keep 70% of every sale. BotForge handles billing, payout, and fraud protection.
Webhooks & Events
React to any platform event in real-time. Full webhook delivery logs, retries, and HMAC signatures.
API & Documentation
RESTful API with OpenAPI spec. Interactive docs, request playground, and SDKs for major languages.
Sandbox Runtime
Test your modules safely in an isolated sandbox with live event replay and debugger.
Integrations
Connect Your Whole Stack
4 connectors are wired for real today; the rest are declared and on the roadmap — never faked.
Communication
Productivity
CRM
Payments
Commerce
Automation
Developer
Security
Security Built Into Every Layer
Real, shipped defenses — no compliance badges we haven't earned.
Workspace-Scoped RBAC
Every action checked against workspace and organization roles before it runs.
Encrypted Credentials
Connector and channel credentials are encrypted at rest, never exposed to module code.
Static Security Scanning
Every module is scanned before approval — blocked patterns include eval, filesystem access, and hardcoded secrets.
SSRF Guards
Outbound connector calls are checked against an approved-domain allowlist and reject private/loopback ranges.
2FA / TOTP
Optional two-factor authentication with lockout protection on the credentials login.
Full Audit Trail
Every privileged action — tags, role changes, module installs — is logged and reviewable.
Pricing
Simple, scalable pricing
Start free. Upgrade as you grow. Cancel anytime.
Starter
- 3 bots
- 10 modules
- Shop & Ticket Bots
- Broadcasts
- Referral Bot
- Email support
Pro
- 15 bots
- Unlimited modules
- Workflow Engine
- API & Webhooks
- Advanced analytics
- Priority support
- Multi-channel
Agency
- Unlimited bots
- All channels
- White label
- Unlimited team
- Marketplace selling
- Revenue share
- Priority support
Enterprise
Everything in Agency · Unlimited AI tokens · Dedicated infrastructure · SSO / SAML · SLA & dedicated support · Security reviews
| Capability | Free | Starter | Pro | Agency | Enterprise |
|---|---|---|---|---|---|
| Bots | 1 | 3 | 15 | Unlimited | Unlimited |
| Channels | 1 | 2 | 3 | Unlimited | Unlimited |
| Modules per workspace | 2 | 10 | Unlimited | Unlimited | Unlimited |
| Team members | 1 | 3 | 10 | Unlimited | Unlimited |
| AI tokens / month | 50k | 500k | 5M | 50M | Unlimited |
| Active workflows | 1 | 10 | 100 | Unlimited | Unlimited |
| White Label | |||||
| Marketplace Selling |
Why Trust BotForge
Verifiable, not just promised
No customer logos yet — we're pre-launch. Here's what you can verify yourself instead.
Comparison
One Platform vs. Stitching It Together
A single bot builder, a separate CRM, a separate automation tool, and a separate support inbox — or one platform that already does all of it.
FAQ
Questions, answered
Create a free account, connect a channel (Telegram, Discord, WhatsApp, Instagram, Messenger, or a Website Chat widget), and install modules from the marketplace with one click. Each module adds capabilities to your bot — no code, no servers.
Start Building Today
Launch your multi-channel automation platform in minutes. Free forever, no credit card required.