Changelog
Shipped & shipping
BotForge moves fast. Here's a snapshot of what's landed recently.
Live Chat
Website Chat & unified Inbox
- ✓ Embeddable widget with Supabase Realtime delivery
- ✓ Allowed-domain guard per bot
- ✓ Cross-channel Inbox alongside Telegram/Discord/WhatsApp/Instagram/Messenger threads
AI
AI Studio, Agent Runtime & AI Marketplace
- ✓ Agent Builder: instructions, knowledge, tools, escalation, memory
- ✓ runAgentTurn() — knowledge (RAG), memory, tool-calling, workflow handoff
- ✓ AI Marketplace: Agents, Prompt Packs, Knowledge Packs, Connectors, Industry Templates
Enterprise
Enterprise Organization & Identity Platform
- ✓ Organizations & Departments above Workspace
- ✓ SSO (OIDC) + SCIM provisioning
- ✓ Enterprise RBAC (10 org roles) & 12 governed policies
Operations
Operations Center (NOC)
- ✓ Registry-driven monitoring across channels, queues, AI providers & modules
- ✓ Derived incidents with one-click recovery actions
- ✓ Real signals only — no fabricated uptime or latency
Channels
WhatsApp, Instagram & Messenger
- ✓ WhatsApp Cloud API (Meta Business)
- ✓ Instagram Messaging API — DMs, comments, story replies
- ✓ Facebook Messenger Platform
Analytics
Analytics & Reporting Center
- ✓ Metadata-driven BI across every capability
- ✓ Cross-workspace rollups for organizations
- ✓ Scheduled reports (in progress)
CRM
Customers (CRM) Experience 3.0
- ✓ One customer directory per workspace across every platform
- ✓ Tags, VIP flag, private notes, merged activity timeline
- ✓ Capability-gated Commerce/Support/Marketing/Growth/AI tabs
White Label
White Label & Agency Platform
- ✓ Custom branding, domains and theming per workspace
- ✓ Agency console for managing client workspaces
- ✓ Marketplace module whitelisting per client
Billing
Subscriptions & metered usage
- ✓ Stripe subscription checkout for Starter/Pro/Agency
- ✓ Customer portal: proration, invoices, dunning
- ✓ Per-plan limits enforced live; usage tracking
Automation
Workflow Automation Engine
- ✓ Triggers → conditions → delays → actions (Zapier-style)
- ✓ send message, HTTP request, tag, create ticket, set variable
- ✓ Templates + per-plan limits
Growth
Referral & Affiliate engine
- ✓ Referral links, codes & QR with attribution
- ✓ Multi-tier commissions, payouts, leaderboard
- ✓ Fraud protection: self-referral & duplicate-IP guards
Commerce
Cart & Order Tracking bots
- ✓ Standalone cart & checkout
- ✓ Customer order tracking + carrier/tracking in Telegram
- ✓ Idempotent fulfillment + 5 payment gateways
Platform
Role experience & hardening
- ✓ Per-role dashboards, sidebar & quick actions (8 roles)
- ✓ Health Center, Error Center, searchable audit logs
- ✓ 2FA, account lockout, new-device alerts, API keys & webhooks