AI Support

Customer support that answers itself

Drop in your website and BotForge's AI Support Bot resolves customer questions in Telegram — accurately, on-brand, and with a clean human handoff when it matters.

Knowledge base

Point the AI at your website URLs — it ingests the content and answers from it, not from thin air.

Human escalation

When the AI isn't confident, it hands off to your team via the Ticket Bot — no dead ends.

Automation-ready

AI replies and events feed the Workflow engine: tag, route, notify, or trigger an HTTP call.

Usage & limits

Per-plan AI token budgets, tracked per workspace, visible on your dashboard.

Your data, isolated

Every workspace's knowledge and conversations are tenant-isolated and encrypted.

Latest models

Built on the latest Claude models, with provider switching for OpenAI, Gemini, Groq and more.