One AI runtime. Every channel.
Build Prompts, Knowledge Bases, Agents and Tools once — AI Studio runs them identically across Telegram, Discord, WhatsApp, Instagram, Messenger and Website Chat.
Knowledge base
Point an Agent at your website, docs or FAQs — it ingests the content and answers from it, not from thin air.
Human escalation
When confidence is low, the Agent hands off to your team via the Unified Inbox — no dead ends.
Automation-ready
AI replies and events feed the Workflow engine: tag, route, notify, or trigger an HTTP call — an ai_prompt step runs inline in any workflow.
Usage & governance
Per-plan AI token budgets, tracked per workspace, gated by permission (manage_ai, manage_prompts, manage_knowledge_base).
Tenant isolation
Every workspace's prompts, knowledge and agents are isolated and inherit organization governance, never shared across tenants.
Live deployment
The same Agent runs identically in the Playground, Test Cases and every live channel — one orchestrator, no drift.
Building blocks
Everything an AI Agent is made of
Every asset kind AI Studio manages — install-ready and marketplace-compatible.
Prompt
Versioned system prompt — draft, publish, roll back.
Knowledge Source
Document, website, FAQ, or note — chunked, embedded and indexed for retrieval.
AI Agent
Configured assistant combining a prompt, knowledge sources, tools and escalation rules.
Tool
Permission-scoped action an agent may invoke (workflow, CRM, commerce, API, connector).
Memory Store
Session/customer/workspace conversation memory with configurable retention.
Embedding Index
The embedding provider + vector backend pairing backing a workspace's Knowledge Base.
Connector
External API/OAuth/webhook integration an Agent's tools can call (see AI_CONNECTORS.md).
Industry Template
Curated bundle of an Agent + Knowledge + Prompt (and optional Connectors) for one vertical.
Architecture
How a message becomes an AI reply
Supported providers
Ship an AI agent today
Ground it in your knowledge base, test it in the Playground, and deploy it to every channel at once.