Trigger. Condition. Action.
Connect any event to any response — no code required. Every installed module contributes its own triggers and actions automatically.
Automation
Visual Workflow Builder
Connect triggers, conditions, and actions across any channel with no-code automation.
Trigger
New Member Joined
Condition
From referral link?
Action
Send Welcome + Apply Reward
Trigger
Order Placed
Condition
Order value > $50?
Action
Notify Team + Apply Discount
Trigger
Support Ticket Opened
Condition
AI confidence < 80%?
Action
Escalate to Human Agent
100+ triggers and actions across all supported channels. Start building →
Building blocks
Triggers & actions
The built-in baseline — installed modules extend both lists automatically.
16 triggers
9 action types
- Condition — Continue only if a value matches
- Delay — Wait N seconds before the next step
- Send message — Message the customer on their channel
- HTTP request — Call an external URL (webhook/CRM)
- Set variable — Store a value for later steps
- Tag customer — Add a tag to the customer
- Create ticket — Open a support ticket
- AI prompt — Generate text with your AI provider, saved to a variable
- Assign conversation — Route the triggering conversation to a department/agent
Templates
Start from a working recipe
One-click workflows you can install and customize.
Big-order thank-you
When a large order comes in, wait an hour then send a VIP thank-you.
New order → CRM
Forward every new order to an external CRM/endpoint.
Welcome new customer
Greet customers the moment they join.
New referral → ticket
Open a follow-up ticket when a referral is created.
AI ticket acknowledgement
When a ticket opens, AI drafts a personalised acknowledgement and sends it.
Order → thank & tag buyer
Thank paying customers instantly and tag them as buyers.
Go deeper
Build your first workflow
Start from a template or a blank canvas — most workflows take under five minutes.